Solar Inspection Software FAQs

MapperX is a solar panel inspection software that analyzes drone-captured thermal imagery with AI to detect module-level faults in PV plants. Inspection, asset management and reporting to support outdoor PV thermography under IEC 62446-3 run in a single platform, built only for solar.

In three steps: drones capture thermal data of the plant, MapperX AI detects and classifies thermal anomalies, and the platform generates a prioritized, shareable inspection report.

MapperX is built for PV inspection teams and solar O&M teams that need module-level fault detection, traceable plant and asset records, and reporting to support outdoor PV thermography under IEC 62446-3 in one platform. Everything in the product is designed only for solar.

No. MapperX works fully in the browser: you create the plant, start an inspection and upload your thermal images, and analysis begins automatically.

Yes. You can explore a demo of a real solar plant inspection inside the platform.

MapperX supports the DJI Mavic 3T, DJI Matrice 30T, DJI Matrice 4T, DJI Matrice 300 RTK, DJI Matrice 350 RTK, and DJI Matrice 400 RTK, with the Zenmuse H20T, Zenmuse H20N, and Zenmuse H30T thermal payloads. Thermal photos must carry a temperature value in every pixel, which these DJI cameras provide as temperature-embedded thermal JPEGs.

MapperX requires thermal imagery, thermal photos that store a temperature value in every pixel, such as thermal JPEG files produced by supported DJI thermal cameras.

Yes. MapperX processes both thermal and RGB drone imagery from the same inspection, so visual defects can be reviewed alongside thermal anomalies.

Create the plant, start a new inspection and upload the thermal images directly in the browser; analysis starts automatically after upload.

Analysis runs autonomously after upload; a 10 MW plant is typically analyzed in about 15 minutes.

Each analysis consumes credits from a prepaid package, and every credit stays valid for 12 months from purchase.

Credits are consumed by analyzed capacity: roughly 2 credits per kW, or 2,000 credits per MW. Credits are prepaid, valid for 12 months and can be topped up at any time.

Yes. Credits are not locked to a single site and can be spent across plants, projects and customers during their validity period.

Yes. You can top up your credit balance at any time; you don't need to wait for renewal.

No. Reports, plants and users are unlimited in every package, including Flexible and Starter. Only the analyzed capacity consumes credits.

Yes. Alongside the Flexible, Starter, Growth and Professional packages, custom Enterprise plans are available for larger portfolios; contact our sales team to define the scope.

Reports include anomaly classification, temperature data, severity-based prioritization and the location of each fault on the plant layout, with branded PDF export.

Yes. Reports are exported as branded, white-label PDFs and can be shared directly with your clients or asset owners. Each report includes anomaly classification, temperature data, severity-based prioritization and the fault location on the plant layout.

The platform interface and PDF reports are available in 11 languages.

Documentation and flight guides live in the help center, and you can contact the MapperX team for support.

Contact the MapperX team for current information on where the platform is used and its inspection coverage.